My 6-Week Nightmare With Adobe Support
I am in the midst of a 6-week saga with Adobe Support. Hands down, it’s the worst experience I’ve ever had. I wrote a running commentary on my situation while I was on hold at various points in my last phone conversation with support (and other departments) on January 8. The commentary is included in a letter I sent to Lambert Walsh (apparently the VP of Technical Services at Adobe, at least according to this post on an official Adobe blog) and Tracy Moisan (on Mr. Walsh’s staff) on January 11. I live about 20-30 miles away from Adobe headquarters, so I’m assuming the letter has now been delivered. But I’ve heard nothing from them yet. So I can only assume that no one at Adobe is interested in solving my problem.
Crisis Relief For Haiti
My friend Dave Dias recently filmed this commercial for mPower Giving, relating how we can use our mobile phones to contribute to crisis relief for Haiti in the wake of this week’s disastrous earthquake.
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I am a digital media strategist with a passion for cause marketing.
I specialize in helping companies and organizations effectively use the web and other digital means to:
- increase profits;
- reduce expenses;
- improve efficiencies; or,
- otherwise promote their cause.
I am available for consulting projects related to online marketing and digital media. If you have projects which require the services of a digital media strategist, please feel free to contact me to discuss!
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